Quality inspections provide administrators with information so that they can then predict when administrative action may be necessary. Quality inspectors look for policy compliance. Quality inspectors also ensure that the processes are the most efficient and effective processes possible. The quality inspectors also look for examples of fraud and mismanagement. The amount of time spent on each of these issues depends on the nature of the organization.
Quality inspections usually need some basic standards, but having standards that are too rigid can prevent inspectors from adapting to unique circumstances. Too much flexibility, however, can make it more difficult for officials to quantify the success of a particular individual or program.
Administrators and inspectors must continually review the quality inspection standards to ensure that they remain relevant because businesses are always changing, especially as markets change.
Quality inspectors should carry out inspections as quickly and efficiently as possible both so that the company maintains a reputation for responsibility and so that the company operates cheaply and efficiently.
Quality inspectors must perform inspections in a laid back and routine way. Both the inspector and the employees must expect the inspections and know how to respond to them. The employees must know that the inspections do not indicate a poor performance on the part of the employee or a criminal investigation.
Inspectors tend to be management or employees who have intimate knowledge of the inspection methodologies, familiarity with the processes of the company, an understanding of the assumptions of the upper management, an ability to analyze processes and form logical conclusions about them and an ability to effectively communicate both written and orally.
The inspectors do not only serve as evaluators but must also serve as guides. They must provide employees with the information necessary to make changes to work habits and performance. Employees should feel comfortable coming to the inspector for advice. Ideally, the inspector should be credibility that the employees can easily understand. For example, inspectors who played a major role in the development of a product can make good quality control inspectors during the regular manufacturing of this product.
To save money, companies must often perform inspections. Sometimes, companies have the inspectors search for the most cost-effective methods of performing actions so that they can them implement these methods as policies. Other times, these companies have inspectors regularly check equipment to ensure that the equipment functions properly, reducing the chances that this equipment breaks and costs the company money through downtime and parts replacement.